Address
Willow Wood Office Park, Corner 3rd Avenue & Cedar Road, Fourways, Johannesburg, South Africa
Work Hours
- Monday to Friday: 08:00 - 17:00
- Saturday: 08:00 - 15:00
- Sunday: Closed
Cookies Policy
Effective Date: 28 April 2026
Last Updated: 28 April 2026
1. Introduction
Welcome to Kailani Travel (“we,” “our,” “us”). This Cookies Policy explains what cookies are, how we use them on our website (www.kailani.co.za), and how you can manage your cookie preferences.
By continuing to browse or use our website, you agree to our use of cookies as described in this policy, except where you have set your browser to reject them.
We are committed to being transparent about the data we collect and giving you control over your privacy.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the website owners.
Cookies do not typically contain any information that personally identifies you. However, personal information that we store about you may be linked to the information stored in and obtained from cookies.
How Cookies Work
When you visit our website, we send a cookie to your device. Your device stores the cookie and sends it back to us each time you revisit our website. This helps us recognize your device and remember your preferences.
3. Types of Cookies We Use
We use the following categories of cookies on the Kailani Travel website:
| Type | Purpose | Are They Essential? | Duration |
|---|---|---|---|
| Strictly Necessary Cookies | Required for the website to function properly. Enable core features such as security, page navigation, and access to secure areas. | Yes | Session / Persistent |
| Performance Cookies | Collect information about how visitors use our website (e.g., which pages are visited most often, error messages). All data is aggregated and anonymous. | No | Persistent |
| Functional Cookies | Remember your choices and preferences (e.g., language, currency, region) to provide enhanced, personalized features. | No | Persistent |
| Targeting/Advertising Cookies | Track your browsing habits to deliver relevant advertisements and measure the effectiveness of marketing campaigns. | No | Persistent |
| Social Media Cookies | Allow you to share content on social media platforms. These cookies may track your browser across other sites. | No | Persistent |
4. Specific Cookies We Use
Below is a detailed list of the specific cookies that may be placed on your device when you visit the Kailani Travel website:
4.1 Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
wp-wpml_current_language |
Kailani Travel | Stores the current language preference for the website | Session |
wordpress_logged_in_* |
Kailani Travel | Maintains login session for registered users | Session |
wp-settings-* |
Kailani Travel | Stores user interface preferences | 1 year |
cookie_notice_accepted |
Kailani Travel | Remembers that you have accepted the cookie policy | 1 month |
wp_woocommerce_session_* |
Kailani Travel | Manages shopping cart and booking session data | 2 days |
4.2 Performance Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users for website analytics | 2 years |
_ga_* |
Google Analytics | Persists session state for analytics tracking | 2 years |
_gid |
Google Analytics | Distinguishes users for analytics tracking | 24 hours |
_gat |
Google Analytics | Throttles request rate to improve performance | 1 minute |
4.3 Functional Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
currency |
Kailani Travel | Stores your preferred currency (e.g., ZAR, USD, EUR) | 1 year |
region |
Kailani Travel | Stores your selected region for relevant content | 1 year |
recently_viewed |
Kailani Travel | Remembers recently viewed trips for your convenience | Session |
4.4 Targeting/Advertising Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_fbp |
Facebook/Meta | Stores and tracks visits across websites for ad targeting | 3 months |
fr |
Facebook/Meta | Used for ad delivery and retargeting | 3 months |
_gcl_au |
Google Ads | Used for conversion tracking and ad retargeting | 3 months |
IDE |
Google DoubleClick | Delivers targeted advertising based on browsing history | 1 year |
test_cookie |
Google DoubleClick | Checks if your browser supports cookies for advertising | 15 minutes |
4.5 Social Media Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
locale |
Stores language preferences for embedded content | Session | |
sessionid |
Used for sharing functionality and embedded feeds | Session |
Note: The specific cookies deployed may vary depending on website updates and third-party integrations. This list is accurate as of the “Last Updated” date above.
5. How Long Do Cookies Last?
Cookies can remain on your device for different periods:
| Type | Duration | Description |
|---|---|---|
| Session Cookies | Until you close your browser | These temporary cookies are deleted automatically when you close your web browser. |
| Persistent Cookies | Until they expire or you delete them | These cookies remain on your device for a fixed period (e.g., 1 month, 2 years) or until you manually delete them. Each time you visit our website, the expiration date is renewed. |
6. Third-Party Cookies
Some cookies on our website are placed by third-party services that we use to enhance our website and services. These include:
| Third Party | Purpose | Their Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis and performance measurement | https://policies.google.com/privacy |
| Google Ads | Advertising and conversion tracking | https://policies.google.com/privacy |
| Facebook/Meta | Social media integration and ad targeting | https://www.facebook.com/privacy/policy |
| PayFast / Yoco | Payment processing (may set security cookies) | https://payfast.io/privacy-policy/ |
| WordPress Plugins | Various functionality (booking forms, sliders, etc.) | Varies by plugin |
We do not control the setting of these third-party cookies. You should check the respective third-party websites for more information about their cookie policies and how to manage them.
7. Why Do We Use Cookies?
We use cookies for the following purposes:
| Purpose | Description |
|---|---|
| Essential Website Operations | To enable core functionality such as page navigation, secure areas, and shopping cart management. |
| Improving Website Performance | To understand how visitors interact with our website, identify errors, and optimize loading speeds. |
| Remembering Your Preferences | To recall your language, currency, and other settings so you don’t have to set them every visit. |
| Personalizing Your Experience | To show you relevant travel packages, special offers, and content based on your browsing history. |
| Marketing and Advertising | To display targeted advertisements for Kailani Travel on other websites and social media platforms. |
| Analytics and Research | To analyze trends, track user behavior, and gather demographic information to improve our services. |
8. Managing and Disabling Cookies
You have the right to accept or reject cookies. Below are the methods you can use to manage your cookie preferences.
8.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
-
Accept All Cookies – Agree to all categories of cookies
-
Reject Non-Essential Cookies – Only allow strictly necessary cookies
-
Customise Preferences – Select which categories of cookies you wish to allow
You can change your preferences at any time by clicking the “Cookie Preferences” link in the footer of our website.
8.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually:
-
View which cookies are stored on your device
-
Delete some or all cookies
-
Block cookies from specific websites
-
Block all third-party cookies
-
Set your browser to notify you before a cookie is set
Instructions for Popular Browsers
| Browser | How to Manage Cookies |
|---|---|
| Google Chrome | Settings → Privacy and Security → Cookies and other site data |
| Mozilla Firefox | Options → Privacy & Security → Cookies and Site Data |
| Apple Safari | Preferences → Privacy → Cookies and website data |
| Microsoft Edge | Settings → Site permissions → Cookies and site data |
| Opera | Settings → Privacy & security → Cookies |
Important Note
If you choose to disable or reject cookies, please note that some parts of our website may become inaccessible or may not function properly. For example, you may not be able to complete a booking or save your travel preferences.
9. How to Delete Cookies
If you wish to delete cookies that are already stored on your device, you can do so through your browser settings (see the instructions above) or by using third-party privacy tools.
Additionally, you can delete cookies for specific websites by:
-
Opening your browser settings
-
Navigating to privacy or history settings
-
Finding the option to “Clear browsing data” or “Delete cookies”
-
Selecting “Cookies and other site data”
-
Choosing a time range (e.g., last hour, last day, all time)
-
Clicking “Clear data”
10. Opting Out of Targeted Advertising
You can opt out of interest-based advertising from many providers through the following industry resources:
| Resource | Website | Region |
|---|---|---|
| YourOnlineChoices (DAAC) | https://youradchoices.com/ | South Africa & EU |
| Network Advertising Initiative | https://optout.networkadvertising.org/ | International |
| Digital Advertising Alliance | https://optout.aboutads.info/ | United States |
| Google Ads Settings | https://adssettings.google.com/ | International |
| Facebook Ad Preferences | https://www.facebook.com/adpreferences | International |
Please note that opting out of targeted advertising does not mean you will no longer see advertisements. It means that the advertisements you see will be less relevant to your interests.
11. Do Not Track Signals
Some web browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to be tracked. Currently, our website does not respond to DNT signals because there is no universally accepted standard for how to interpret them.
We are committed to respecting your privacy and provide the cookie management tools described in Section 8 of this policy.
12. Google Analytics and Privacy
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses first-party cookies to collect information about visitor behavior without identifying individual visitors.
Google Analytics Features We Use:
-
Anonymous pageview tracking
-
Demographic and interest reporting
-
User behavior flow analysis
How to Opt Out of Google Analytics:
You can install the Google Analytics Opt-out Browser Add-on available at:
https://tools.google.com/dlpage/gaoptout
This add-on prevents Google Analytics from receiving information about your visits to our website.
13. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
| Type of Change | Notification Method |
|---|---|
| Minor updates (e.g., typo corrections, clarification) | Updated “Last Updated” date on this page |
| Material changes (e.g., new types of cookies, different third-party providers) | Prominent notice on our website + email notification (if we have your email address) |
We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.
14. Contact Us
If you have any questions, concerns, or requests regarding this Cookies Policy or how we use cookies on our website, please contact us:
Kailani Travel – Cookie Enquiries
| Method | Details |
|---|---|
| info@kailanitravel.co.za | |
| Phone | +27 11 064 5651 |
| Postal Address | Willow Wood Office Park, Corner 3rd Avenue & Cedar Road, Fourways, Johannesburg, South Africa |
| Physical Address | Willow Wood Office Park, Corner 3rd Avenue & Cedar Road, Fourways, Johannesburg, South Africa |
When contacting us, please include:
-
Your full name
-
A clear description of your question or request
-
The website address (www.kailani.co.za)
15. Summary Table for Quick Reference
| Question | Answer |
|---|---|
| Does Kailani Travel use cookies? | Yes |
| Can I disable cookies? | Yes, through browser settings or our cookie consent banner |
| Will the website work without cookies? | Core functionality will work, but some features may be limited |
| Do you sell my data collected by cookies? | No |
| How long do you keep cookie data? | Varies by cookie type (session to 2 years) |
| Do you use third-party advertising cookies? | Yes (Google, Facebook) |
| How do I opt out of targeted ads? | Use YourOnlineChoices or browser settings |